Terms of Service – Pullrow

Last updated: October 24, 2026 · Operator: Han Chang (張瀚), Taiwan · support@formchime.com

Effective date: 2026-10-24

1. The service

Pullrow ("the add-on") is a Google Sheets add-on that reads time entries from your Toggl Track account and writes them into a Google spreadsheet you use it in. By installing or using it you agree to these terms.

2. Your accounts

You need your own Google account and Toggl Track account and must follow their terms. You are responsible for keeping your Toggl API token secret and for who you share your spreadsheets with.

3. Plans and payment

• The free plan is provided at no cost and may change.
• Pro is a subscription (US$4.99 per month or US$39 per year) with a 14-day free trial. The 14-day free trial includes every Pro feature and needs no card. You are never charged automatically. It starts the first time you open the add-on. From 3 days before it ends through the last day, the sidebar shows a reminder; when the trial ends, it tells you once. We do not send email. If you do not subscribe, the add-on returns to the Free plan: data you already imported stays in your spreadsheet, the daily update is turned off (turn it on again after you subscribe), new imports are limited to the Free plan (last 30 days, manual), and report sheets stay exactly as they are (creating new ones needs Pro).
• Payments are processed by Polar Software, Inc. as merchant of record; Polar is the seller on your receipt and handles billing, taxes and refunds.
• Subscriptions renew automatically until cancelled. You can cancel at any time; Pro stays active until the end of the current period.
• Pro is currently not offered to customers in Japan, or in countries where Polar does not operate. Orders from these regions are refused at checkout or automatically refunded.
• Refunds: Full refund within 14 days of your first payment. Later monthly renewals are not refundable, but you can cancel at any time and keep Pro until the end of the current period. Annual renewals can be refunded in full within 7 days after the renewal. After a refund the license key is deactivated; your spreadsheet data is not affected. Contact support@formchime.com.

4. Acceptable use

Do not use the add-on to break the law, to access data you are not allowed to access, or to overload Toggl's or Google's services.

5. Your data

Your data stays in your Toggl account and your spreadsheet; see the Privacy Policy. When you import again, the add-on clears the contents of the data sheet it created before writing the new rows. Keep your own work on other sheets.

6. Third-party services

The add-on depends on Toggl's API and Google Apps Script. To the extent permitted by law, we are not responsible for their availability, limits (for example Toggl's hourly API quota) or changes, which may stop features from working.

7. No warranty

The add-on is provided "as is". Check imported figures before you use them for invoices, payroll or other important decisions.

8. Limitation of liability

To the extent permitted by law, our total liability for any claim relating to the add-on is limited to the fees you paid us in the 12 months before the claim. This limit does not apply to damage caused by our intent or gross negligence, or where the law does not allow it.

9. Changes and termination

We may change these terms or the add-on and will post changes on this page. You may stop using the add-on at any time by uninstalling it.

10. Governing law

These terms are governed by the laws of Taiwan (Republic of China). The Taiwan Taipei District Court has jurisdiction as the court of first instance. This does not deprive consumers of protection under mandatory laws of their country of residence.

11. Contact

support@formchime.com